Leadership Workshops

Emotionally Intelligent Leadership Development

The Emotionally Intelligent Leader


The Harvard Business Review has hailed emotional intelligence as 

“a ground-breaking, paradigm-shattering idea, one of  the most influential business ideas of the decade.” 

Emotional intelligence or EI is the ability to recognise, understand and handle your own emotions, and those of the people around you. A development of Self Awareness and Other Awareness makes E.I. the critical personal development tool for those wanting to excel at Leadership and those wanting to create or participate in High Performing Teams. People with a high degree of emotional intelligence know what they are feeling, what their emotions mean, and how these emotions can affect other people. 


Leadership research tells us that the lack of interpersonal skills and the inability to adapt are the two principal derailment factors in leadership careers.

With leaders in organisations spending up to 80% of their time talking and understanding others, changing the nature of how people communicate and work with each other can be the single most powerful way a leader can bring about performance breakthroughs.

Using Business Emotional Intelligence assessments combined with MTC Experiential and Accelerated Learning Techniques in our Leadership Programme enable organisations, of all sizes, to address leadership challenges such as:

  • Our senior management are not demonstrating the calibre we need to lead our future business...”
  • Post-merger the leadership team is struggling to work together…”
  • We need to build the skills of our operational leadership to embrace our changing workplace…”
  • New leaders have to be effective from day one in their role as a senior executive in this business…”
  • Founders of the business need to develop their leadership to match the people and sales growth…”

Emotional Intelligent assessments combined with Daniel Goleman’s leadership model provide a rich picture of the skills, capabilities and financial potential of an organisation’s talent.


Business Emotional Intelligence assessments for leaders provide:

  • Benchmarks against 5000 international leaders
  • Feedback on 8 critical emotional drivers and behaviours that predict success
  • A map to a leader’s most authentic leadership style (Visionary, Coaching, Democratic Commanding…)
  • Insights into blind spots that stop leadership potential
  • A blueprint to shift leaders’ ability to deliver results that achieve different outcomes.
  • A common language for developing and expanding the whole leadership culture to enhance global performance.

Lead Yourself, Lead your Team and Change your Culture by developing your Inter and Intra Personal Awareness

The Emotionally Intelligent Leadership Programme

Our bespoke programmes, matched to your needs, assesses leadership capability and provides a supportive forum for leaders to quickly learn, reflect and grow.

A typical approach delivered online or face to face would include:

  1. Leadership Assessment & Coaching  – 1 to 1 leadership capability assessment and development.
  2. Leadership Masterclasses – Discover how the best leaders transform teams & organisations.
  3. Building Authentic Leadership Sessions  – A series of interactive sessions to explore how to use leadership to deliver different outcomes.
  4. Leading a Team – Practical workshops that explore how leaders empower teams to change how they work together.

This programme enables organisations to assess their talent and boosts leadership capability by practically exploring the attitudes, mindset and behaviours that make leaders successful, whilst providing them with the tools and skills, to empower, inspire and influence people to maximise their potential and performance.

Distinctive Benefits and Outcomes


The success of this approach is the ability for our Facilitators (Fellow of  Leadership and Management ) to design a bespoke programme to suit your needs; from Aspiring Leaders and New Supervisors to Middle, Senior and Executive Management and Senior Leadership based around 90-day wave cycles of change that:

  1. Informs and benchmarks an organisation’s leadership talent and where to focus their investment
  2. Focus on helping participants to ‘learn by doing’, whilst building capability and new emotional behaviours
  3. Use live examples of issues to experiment with new emotional behaviours and focus on actions generating results
  4. Implement a series of reinforcing and embedding ‘nudges’ to develop and embed new behaviours (e.g. short cycle coaching, peer trios, relevant videos and reading material for deeper learning).
  5. Identify your preferred Emotionally Intelligent Leadership Style

Do you know what your natural Emotional Intelligence Leadership Style is?

Click Here to see if the video will help your Self awareness

Is that any clearer for you now?…if not…you can complete a British Psychological Society Emotional Intelligence Profiling Questionnaire and you will receive a 32 page Personalised E.I. Leadership Profile and one of our professional Coaches and Mentors will spend an hour over the telephone or Zoom coaching you on its full meaning for you.

Click Here to book a personalised E.I. Leadership Coaching Session

By focusing on the inter-personal and intra-personal we shift leaders’ capability to deliver different outcomes by providing:

  • Better self-insight & personal responsibility for leadership performance.
  • Better decision making and risk assessment.
  • Enhanced communication & cultural awareness.
  • Increased mental toughness.
  • More efficient teamwork.
  • More effective organisations.
  • Better business results!

Click Here to see a sample of an Emotionally Intelligent Leadership Personal Profile

Contact us today to hear how the development of Emotional Intelligence in You, in your Teams or Departments and in your Organisation can transform your culture.

This 2-Day, CPD Accredited Workshop is £1,495 + VAT- for up to 12 delegates, in-house Plus £40 per person for a 32 page British Psychological Society accredited personalised Emotional Intelligence profile.

First Line, Middle and Executive Modular Leadership Development Workshops

Lead Yourself, Lead your Team and Change your Culture

Bringing together highly engaging, award winning, experiential activities with traditional and modern, breakthrough thinking leadership theories and models, our accelerated learning modules engage leaders at all levels and equips them with CPD accredited professional development leadership techniques.

Experiential learning and development techniques harnessed with Appreciative Inquiry review and application of learning outcomes concepts, have a proven track record of assuring the highest possible level of knowledge retention than traditional methods with the highest levels of delegate engagement. As one of our clients once said about our Workshops… “Serious Learning…but GREAT Fun!”

Leveraging leadership theories and experiential applications, MTC’s Modular Leadership Development Programmes have become the preferred option for the RAF, Army, Navy, 200+ Local Authorities, 38 NHS Foundation Trusts and over 250 Corporate organisations.

From; Aspiring,  First Line Supervisors through to Middle, Senior and Executive Leadership roles, delegates will use the Award Winning MTC kit to explore outcome based activities focussed on developing winning behaviours and attitudes at all levels within your organisation.

Today’s managers have a challenging role as they are asked to build high performance teams, deliver on KPI expectations, create and deliver Team and Organisational ‘breakthrough thinking strategies’, optimise performances and LEAN processes, implement transformational cultural change programmes …and….do their “day” job!

MTC’s Modular Leadership Development journey leads our delegates through all of these challenges on their way to becoming the ultimate Emotionally Intelligent Leader.

Cost: £1,650 per Group  of 12 per each Module – 2 Days In House

Phase I – First Line, Team Leader, Supervisor Level

Phase II – Middle Manager Level

Phase III – The Emotionally Intelligent Leader – Middle / Senior and Executive

“Leadership is a combination of strategy and character. If you must be without one, be without strategy”.
General H (Storming) Norman Schwarzkopf: Commander of “Desert Storm”. 

Transformational Leadership

Transformational leadership can inspire positive changes in those who follow. These leaders are generally energetic, enthusiastic, and passionate. Not only are they concerned and involved in the process; they are also focused on helping every member of the group succeed as well.

Motivated and empowered individuals with strong personal leadership skills will not only be self-motivated but they will also impact Teams, Organisations and Clients.

Our modular Leadership Development programmes are closely aligned to the ILM Leadership levels 3 or 5  and the modules can be chosen and tailored to suit the learning and development needs of the individual or team and / or the job role of the delegate.

Alternatively we can conduct a Training Needs Analysis to identify any training gaps and then we can design a modular programme (non-ILM accredited) around the identified gaps.

Courses are CPD Accredited.

Choose which modules are relevant for your Staff and design your own Professional Development for Employees:

  • Leadership, Followership and Conflictors!
  • Understanding the Role of Leadership and Management
  • Creating your High Performance Team
  • Strategic Planning and Creating Shared Visions with Breakthrough Thinking Techniques
  • Leading through, and beyond Change – Preparing for and navigating through Change: The role of the Leader during “Change”
  • Managing Stress and Conflict in the Organisation: Turning Conflict to Collaboration
  • Goal Setting and Decision Making / Problem Solving
  • Understanding Organisational Culture and Ethics
  • Managing Customer Relations
  • Managing for Efficiency and Effectiveness
  • Managing Projects in the Organisation: Lean and Six Sigma Principles
  • Developing and Leading Teams to Achieve Organisational Goals and Objectives
  • Assessing Your Own Leadership Capability and Performance – profiling your preferred Leadership style
  • Becoming an Effective Leader – “The 7 Habits of Highly Effective Leaders”
  • Partnership Working
  • Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring
  • Motivating People in the Workplace
  • Managing and Implementing Change in the Workplace
  • Understanding the Importance of Marketing for an Organisation
  • Developing a Culture to Support Innovation and Continuous Improvement (Kaizen)

Click Here to view a Sample of a bespoke Modular Leadership Development programme

For a bespoke proposal for your Leadership Development needs either:

  • Choose the desired modules from the menu below and we will create your tailored programme.
  • Alternatively, we would be pleased to create a programme around the development needs which you have identified – or we can conduct an online – “The Emotionally Intelligent Leader” Profiling on all delegates to assess current status and which will also identify individual and group training needs from which we will create your bespoke Leadership Development programme.

Click Here to download “Leading for Success: Modular Leadership pdf

This course combines experiential learning and self awareness techniques on-site.

“Behaviour-Changing Games delivering Game-Changing Behaviour”.

Remote Working

74% of Companies plan to permanently shift to more Remote Working Post-Covid (Gartner Aug 2020)
How equipped are we to Manage Remote Workers?

The coronavirus is not only a health crisis of immense proportion – it’s also an imminent restructuring requiring new thought leadership on how we lead, manage and motivate; office-based, home-based and hybrid teams.

Covid has also caused many organisations to:

  • re-think our business strategy
  • rebound…or reboot?
  • expect the best…and prepare for the worst
  • worry about headcount…right-sizing?.. the impact on the casualties and the affect on the workforce…how do we prepare for it professionally?
  • consider our culture – do we need to change it to equip our employees for the “new normal”?
  • re-visit our Vision, Mission, Values Statement…do these need upgrading?…is now the correct time to re-group and re-energise the workforce towards the “new normal”?
  • consider how we manage remote workers and build remote teams
  • evaluate our health and wellbeing procedures for our remote, office and hybrid workers
  • ask the question …. “Where do we start on ALL of this?!”

Here’s how leaders can begin navigating to the “new normal”

McKinsey & Company is the ‘trusted advisor and counsellor to many of the world’s most influential businesses and institutions‘ … and they have also devised an excellent framework around how we can pivot our people, teams and organisations and lead them – they are called “The 5 R’s Route to the NEW Normal”. Our facilitators will walk you through this simple but massively effective process.

Or create your own, bespoke content of modular on-line learning topics to design your Organisation’s Learning & Development Equipping Programme for Remote Management of Individuals and Teams by choosing the relevant topics from our virtual library below.  £30 + VAT each or £25 + VAT for 5 Sessions.

The 7 Habits of Highly Effective People / Teams & Leaders

Stephen Covey’s best selling and award-winning book “The 7 Habits of Highly Effective People” is STILL the “Go To” book for all those people who are committed to Continuous Personal Development. This workshop refreshes the 7 Habits and applies them to the roles of Individuals, Teams or Leaders who want to use proven concepts to shift their paradigm of life and work.

The first three habits surround moving from dependence to independence and self-mastery


1. Be PRO-Active

Take responsibility for your reaction to your experiences, take the initiative to respond positively and improve the situation. Recognise your Circle of Influence and Circle of Concern. Focus your responses and initiates on the centre of your influence and constantly work to expand it. Don’t sit and wait in a reactive mode, waiting for problems to happen (Circle of Concern) before taking action

2. Begin with the end in mind

Envision what you want to achieve in the future so you can work and plan towards it. Understand how people make decisions in their life. To be effective you need to act based on principles and constantly review your mission statements. Are you – right now – who you want to be? What do I have to say about myself? How do you want to be remembered?

3. Put First things First

Matrix of importance vs urgency that Stephen Covey and Dwight Eisenhower used in deciding where to invest their efforts. Categorising our tasks into what is important and what is urgent. Learning the art of prioritisation and over-coming all those “time-stealers” which distract us from achieving our Goals.


The next three habits talk about Interdependence and how we work with others

4. Think Win-Win

Genuine feelings for mutually beneficial solutions or agreements in your relationships. Value and respect people by understanding a “win” for all is ultimately a better long-term resolution than if only one person in the situation had gotten their way. Think Win-Win isn’t about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration.

5. Seek first to understand, then to be understood

Use empathetic listening skills to genuinely understand a person, which compels them to reciprocate the listening and take an open mind to be influenced by you. This creates an atmosphere of caring, and positive problem-solving. Applying the skills of inter and intra personal skills of Emotional Intelligence.

6. Synergise

Combine the strengths of people through positive teamwork, so as to achieve goals that no one could have done alone.

Continuous Improvement Culture

The final habit is that of continuous improvement in both the personal and interpersonal spheres of influence.

7. Sharpen the Saw

Balance and renew your resources, energy and health to create a sustainable, long-term, effective lifestyle, optimising wellbeing and building stress resilience.

The application of neuro-science enables us to manage our behaviours and attitudes and in turn we can learn how to manage how to optimise our Heart-Brain Coherence.

In essence, one is always attempting to integrate and master the principles outlined in The 7 Habits at progressively higher levels at each iteration. Subsequent development on any habit will render a different experience and you will learn the principles with a deeper understanding.

This 2-Day, CPD Accredited Workshop is £1,495 + VAT- for up to 12 delegates, in-house.

This is inclusive of preparation, materials, workbooks and trainers expenses

Coaching and Mentoring using the GROW Model

As a leader, one of your most important roles is to coach and mentor your people to work to their optimum efficiency. This will have a positive and profound effect upon; them as they continue to develop in their career, your organisation and you will soon be reaping the rewards from their enhanced skills and abilities, and you – if your team is highly motivated and have an appetite for their personal Continuous Personal Development…it will make you look good too!

“Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.” Dale Carnegie

Frequently, coaches train their people to a level higher than themselves. For example… is Tiger Wood’s golf coach and better golfer than Tiger? – No (although there was a time when Tiger’s form dipped when it became a close call!) . Coaches and Mentors have the ability to bring the best out in their people, which results in:

  • Increased levels of performance
  • Greater job / career satisfaction
  • Company loyalty of our People
  • Better decision making and enhanced Problem Solving skills
  • Increased levels of inspiration, motivation and energy
  • Clarified SMART Goals and Objectives
  • Increased Self Confidence through Successful Achievements
  • The application of Positive Psychology in our people

The GROW Model is a simple yet powerful framework for structuring your coaching  or mentoring  sessions and it is also a much sought after Leadership Tool which can be used in 1-to-1 Supervision Sessions, Performance Management and SMART Goal-Setting which changes lives and unleashed the full potential within individuals and teams.  

 Cost for up to 12 delegates = £895.00

Includes all materials, workbooks, certificates and Trainer’s expenses but excludes VAT

This workshop includes MTC experiential learning activities.

Click Here to visit our Online CPD Accredited Byte-Size Virtual Workshop Version of Coaching and Mentoring