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The Emotionally Intelligent Leader

 
 
 

The Harvard Business Review has hailed emotional intelligence as 

“a ground-breaking, paradigm-shattering idea, one of  the most influential business ideas of the decade.” 

Emotional intelligence or EI is the ability to recognise, understand and handle your own emotions, and those of the people around you. A development of Self Awareness and Other Awareness makes E.I. the critical personal development tool for those wanting to excel at Leadership and those wanting to create or participate in High Performing Teams. People with a high degree of emotional intelligence know what they are feeling, what their emotions mean, and how these emotions can affect other people. 

 
 
 

Leadership research tells us that the lack of interpersonal skills and the inability to adapt are the two principal derailment factors in leadership careers.

With leaders in organisations spending up to 80% of their time talking and understanding others, changing the nature of how people communicate and work with each other can be the single most powerful way a leader can bring about performance breakthroughs.

Using Business Emotional Intelligence assessments combined with MTC Experiential and Accelerated Learning Techniques in our Leadership Programme enable organisations, of all sizes, to address leadership challenges such as:

  • “Our senior management are not demonstrating the calibre we need to lead our future business...”
  • “Post-merger the leadership team is struggling to work together…”
  • “We need to build the skills of our operational leadership to embrace our changing workplace…”
  • “New leaders have to be effective from day one in their role as a senior executive in this business…”
  • “Founders of the business need to develop their leadership to match the people and sales growth…”

Emotional Intelligent assessments combined with Daniel Goleman’s leadership model provide a rich picture of the skills, capabilities and financial potential of an organisation’s talent.

 
 
 

Business Emotional Intelligence assessments for leaders provide:

  • Benchmarks against 5000 international leaders
  • Feedback on 8 critical emotional drivers and behaviours that predict success
  • A map to a leader’s most authentic leadership style (Visionary, Coaching, Democratic Commanding…)
  • Insights into blind spots that stop leadership potential
  • A blueprint to shift leaders’ ability to deliver results that achieve different outcomes.
  • A common language for developing and expanding the whole leadership culture to enhance global performance.
 
 
 

Lead Yourself, Lead your Team and Change your Culture by developing your Inter and Intra Personal Awareness

The Emotionally Intelligent Leadership Programme

Our bespoke programmes, matched to your needs, assesses leadership capability and provides a supportive forum for leaders to quickly learn, reflect and grow.

A typical approach delivered online or face to face would include:

  1. Leadership Assessment & Coaching  – 1 to 1 leadership capability assessment and development.
  2. Leadership Masterclasses – Discover how the best leaders transform teams & organisations.
  3. Building Authentic Leadership Sessions  – A series of interactive sessions to explore how to use leadership to deliver different outcomes.
  4. Leading a Team – Practical workshops that explore how leaders empower teams to change how they work together.

This programme enables organisations to assess their talent and boosts leadership capability by practically exploring the attitudes, mindset and behaviours that make leaders successful, whilst providing them with the tools and skills, to empower, inspire and influence people to maximise their potential and performance.

Distinctive Benefits and Outcomes

 
 
 

The success of this approach is the ability for our Facilitators (Fellow of  Leadership and Management ) to design a bespoke programme to suit your needs; from Aspiring Leaders and New Supervisors to Middle, Senior and Executive Management and Senior Leadership based around 90-day wave cycles of change that:

  1. Informs and benchmarks an organisation’s leadership talent and where to focus their investment
  2. Focus on helping participants to ‘learn by doing’, whilst building capability and new emotional behaviours
  3. Use live examples of issues to experiment with new emotional behaviours and focus on actions generating results
  4. Implement a series of reinforcing and embedding ‘nudges’ to develop and embed new behaviours (e.g. short cycle coaching, peer trios, relevant videos and reading material for deeper learning).
  5. Identify your preferred Emotionally Intelligent Leadership Style
 
 
 

Do you know what your natural Emotional Intelligence Leadership Style is?

Click Here to see if the video will help your Self awareness

Is that any clearer for you now?…if not…you can complete a British Psychological Society Emotional Intelligence Profiling Questionnaire and you will receive a 32 page Personalised E.I. Leadership Profile and one of our professional Coaches and Mentors will spend an hour over the telephone or Zoom coaching you on its full meaning for you.

Click Here to book a personalised E.I. Leadership Coaching Session

By focusing on the inter-personal and intra-personal we shift leaders’ capability to deliver different outcomes by providing:

  • Better self-insight & personal responsibility for leadership performance.
  • Better decision making and risk assessment.
  • Enhanced communication & cultural awareness.
  • Increased mental toughness.
  • More efficient teamwork.
  • More effective organisations.
  • Better business results!

Click Here to see a sample of an Emotionally Intelligent Leadership Personal Profile

 
Contact us today to hear how the development of Emotional Intelligence in You, in your Teams or Departments and in your Organisation can transform your culture.
 
 

This 2-Day, CPD Accredited Workshop is £1,495 + VAT- for up to 12 delegates, in-house Plus £40 per person for a 32 page British Psychological Society accredited personalised Emotional Intelligence profile.

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 Universities Challenged!

 Delivering Student Experience Excellence at your University / College

Are you providing “Value for Money” for your Students?

The current squeeze on funding, the increase in competition, the greater demands for excellence from Students who now have a greater choice where to gain their education, revealing NSS league tables, the increasing fees – all demonstrate that the Further and Higher Education Sector has possibly never known such “extraordinary times” as those in which we are living today – confirmation then that “extraordinary measures” are required.

As Universities across the Country begin to focus more on commercial strategies as the competition increases it is vital that your University delivers Service Excellence and outstanding Student retention and satisfaction levels in order for their offering of further education to remain competitive and for the students to perceive that they have received good “Value for Money” in the face of Students fees increases.

In a competitive Higher Education Market, it is essential that any differentiator of courses offered or product is leveraged to its maximum in order to gain the advantage.

When services and products become similar – it is the excellence of the Service offered which plays a major deciding influence. But when the day arrives when every University offers Student excellence – it will be the Universities who can offer the “next level of service” who will sustain their success.

It is their experience which Students will remember and talk about to others.

This Workshop focuses on how to apply Disney’s culture of Service Excellence into our Student’s Journeys.  It covers an in-depth analysis of every “Moment of Truth” where a Student or a Potential Student can form an opinion of your College or University based on their experience and it prepares a strategic “Analyse, Fix / Improve, Measure” process of Student-Facing activities in order to ensure Student Experience Excellence. The workshop looks at WHY? Disney has won the award for Best in Class for Customer service for over 30 years. We explore the Principles of the Magic Kingdom and take in the award winning FISH! video as we focus on Student Experience Excellence. Delegates will compete a Service Improvement Plan during the workshop. Creating a Culture of Student Experience Excellence What IF ……. Disney ran your University?

Disney has won the “Best in Class” Award for their Customer Service Principles for the last consecutive 40 years

Now these principles are delivering excellence within Further and Higher Education Establishments across the UK  

Measuring your Students Experience – NSS The “bar” for Student Service Excellence and Experience is getting higher each year for Universities to achieve.

The Higher Education Funding Council for England reported that: “Students are more satisfied with their experience at UK universities or colleges than at any time in the eight years of the National Student Survey (NSS), with 86 per cent saying they are satisfied overall with their course in this year’s survey.”  

This inspirational and motivational 1 day workshop will explore:

The workshop will be interactive with group and experiential activities

Doing it like Disney – Universities Challenged!

Workshop Agenda

What if…we did things Differently? …and What if…Disney ran your University?!

Experiential Activity: Paradigm Shifter – Thinking Differently about Student Service

Seeing Your University through the eyes of a Student

Group Activity: Student Touch-Points – Mapping the Student Experience 

Sprinkling the “Magic Kingdom” Dust: Disney’s Service Principles

Group Activity: A Self Audit

Creating a Culture of Innovation and Service Excellence within your University

Student Experience Excellence requires Functional Team Working

10 Lessons of Teamwork – from The Geese – Video

Experiential Activity: Levitation Challenge

Identifying and Understanding Personality Types

Experiential Activity: Navigating the Impasse

Designing the ’10 out of 10′ Student Experience of Excellence at our University   

What does Student Service Experience Excellence Look Like?

Group Activity: The Perfect Student Experience Excellence Outcome – Future State – using Appreciative Inquiry

The 4 Principles of Achieving the Student Excellence Experience – FISH! DVD

The FISH video / DVD has gone on to be the best selling training video/DVD of all time. Here is an extract from the Pike Place Fish web site: “For us it means going beyond just providing outstanding service to people. It means really being present with people and relating to them as human beings. We take all our attention off ourselves to be only with them…looking for ways to serve them. We’re out to discover how we can make their day. We’ve made a commitment to have our customers leave with the experience of having been served. They experience being known and appreciated whether they buy fish or not. And it’s not good enough just to want that – it takes an unrelenting commitment. We’ve made it our job to make sure that experience happens for every customer.”

These same FISH! Principles are now being applied to Universities and Colleges throughout the UK

Click Here for a Preview of this Award Winning Video – FISH!

 Workshop Outcomes – Delegates will:

Click here to download an overview of this inspirational workshop: Creating Student Experience Excellence.

The cost of this module is £895 + VAT for groups of up to 12 delegates. This cost includes all preparation, materials, workbooks and trainers expenses.

The above workshop is also available on-line and is delivered over Zoom or Teams over 3 x 90 minute sessions 

Click Here to see the online Zoom format

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Personal Development for Traineeships and Work Experience Opportunities

Whether it be our children or our Young People whose lives have been challenged by Covid-19, the application of the principles of Emotional Intelligence and Positive Psychology can provide a healthy emotional and  wellbeing character in all ages.

If it is the equipping of our young students for examinations and career choices or creating ‘work-ready’ Trainees and Students for the Workplace, our wellbeing, stress resilience, emotional intelligence and positive psychology interventions can equip a Student to become “work ready” and our Coaching of the Student can be continued at their work experience employer – ensuring winning behaviours and attitudes.

Contact us today to hear about our CPD accredited Young People Personal Development programmes.

Click Here for an overview of our Employability Programme 

Increasing Employability Skills

Mobile Team Challenged have been seconded onto an All Party Parliamentary Group Think Tank to discuss the growing concern of Young People unemployment. In the light of Covid-19, Government statistics are suggesting that “unemployment within 18-25 year old could be as high as 2 million by the end of 2021”. There is also a concern over the forecast that “we are expecting a tsunami of well-being and mental health issues” as the circumstances accumulate and leave our young people facing a “perfect storm of negative influences”.  The Group is hosted by MP Barry Sheerman and Chaired by Simon Kelleher, Head of Education & Skills and is tasked with creating an implementing strategy for the Chancellors’ Kick Start Job Scheme . 

It is becoming critical that we help mitigate these effects by developing the “employability skills” within the Young People looking for Apprenticeships and Traineeships (as per The Chancellor’s KICKSTART programme) – and as SME’s, Business Owners etc it is vital that we CREATE opportunities within our Organisations to offer our Young People an opportunity to take a first step on their career journey by offering them employment. Mobile Team Challenge are currently coaching Students to get them “work ready” in Colleges, Universities and DWP initiatives – and are offering on-going support and coaching for them to every employer who takes on a young person. Contact us for details.

Preparing Students for Work Experience and Placements

Bridging the gap between “Student Life” and “Work Life” can be a significant challenge to a Student entering the “commercial world”. The transition from “Student Mind Set” to those required in the world of Commerce  can be immense. Whilst many Students, prior to Work Placement or Full Time Employment, will have experienced an element of ‘team-working’, ‘shared visions and corporate goals, vision and mission statements and ‘lower-case p’ Politics, the immersion into a commercial world takes these to the  next level and can sometimes be over-whelming to learn how to thrive in their new cultural setting.

Our online programme is the perfect preparation for any student about to embark on work placement interviews or full time employment. The application of emotional intelligence and the social skills covered in this programme will be invaluable to the Students to support them in the transition. Through the development of Self-Awareness the Students will embark on a journey: Understanding Yourself – Understanding Others – Understanding Life / Organisation and Daniel Goleman’s Emotional Intelligence concepts are key to a successful transition from ‘academic to commercial’.

Click Here to see a Sample Programme – we would be happy to create a programme specifically for your students 

The Emotionally Intelligent Student

 Universities Challenged!

 Delivering Student Experience Excellence at your University / College

Are you providing “Value for Money” for your Students?

The current squeeze on funding, the increase in competition, the greater demands for excellence from Students who now have a greater choice where to gain their education, revealing NSS league tables, the increasing fees – all demonstrate that the Further and Higher Education Sector has possibly never known such “extraordinary times” as those in which we are living today – confirmation then that “extraordinary measures” are required.

As Universities across the Country begin to focus more on commercial strategies as the competition increases it is vital that your University delivers Service Excellence and outstanding Student retention and satisfaction levels in order for their offering of further education to remain competitive and for the students to perceive that they have received good “Value for Money” in the face of Students fees increases.

In a competitive Higher Education Market, it is essential that any differentiator of courses offered or product is leveraged to its maximum in order to gain the advantage.

When services and products become similar – it is the excellence of the Service offered which plays a major deciding influence. But when the day arrives when every University offers Student excellence – it will be the Universities who can offer the “next level of service” who will sustain their success.

It is their experience which Students will remember and talk about to others.

This Workshop focuses on how to apply Disney’s culture of Service Excellence into our Student’s Journeys.  It covers an in-depth analysis of every “Moment of Truth” where a Student or a Potential Student can form an opinion of your College or University based on their experience and it prepares a strategic “Analyse, Fix / Improve, Measure” process of Student-Facing activities in order to ensure Student Experience Excellence. The workshop looks at WHY? Disney has won the award for Best in Class for Customer service for over 30 years. We explore the Principles of the Magic Kingdom and take in the award winning FISH! video as we focus on Student Experience Excellence. Delegates will compete a Service Improvement Plan during the workshop. Creating a Culture of Student Experience Excellence What IF ……. Disney ran your University?

Disney has won the “Best in Class” Award for their Customer Service Principles for the last consecutive 40 years

Now these principles are delivering excellence within Further and Higher Education Establishments across the UK  

Measuring your Students Experience – NSS The “bar” for Student Service Excellence and Experience is getting higher each year for Universities to achieve.

The Higher Education Funding Council for England reported that: “Students are more satisfied with their experience at UK universities or colleges than at any time in the eight years of the National Student Survey (NSS), with 86 per cent saying they are satisfied overall with their course in this year’s survey.”  

This inspirational and motivational 1 day workshop will explore:

The workshop will be interactive with group and experiential activities

Doing it like Disney – Universities Challenged!

Workshop Agenda

What if…we did things Differently? …and What if…Disney ran your University?!

Experiential Activity: Paradigm Shifter – Thinking Differently about Student Service

Seeing Your University through the eyes of a Student

Group Activity: Student Touch-Points – Mapping the Student Experience 

Sprinkling the “Magic Kingdom” Dust: Disney’s Service Principles

Group Activity: A Self Audit

Creating a Culture of Innovation and Service Excellence within your University

Student Experience Excellence requires Functional Team Working

10 Lessons of Teamwork – from The Geese – Video

Experiential Activity: Levitation Challenge

Identifying and Understanding Personality Types

Experiential Activity: Navigating the Impasse

Designing the ’10 out of 10′ Student Experience of Excellence at our University   

What does Student Service Experience Excellence Look Like?

Group Activity: The Perfect Student Experience Excellence Outcome – Future State – using Appreciative Inquiry

The 4 Principles of Achieving the Student Excellence Experience – FISH! DVD

The FISH video / DVD has gone on to be the best selling training video/DVD of all time. Here is an extract from the Pike Place Fish web site: “For us it means going beyond just providing outstanding service to people. It means really being present with people and relating to them as human beings. We take all our attention off ourselves to be only with them…looking for ways to serve them. We’re out to discover how we can make their day. We’ve made a commitment to have our customers leave with the experience of having been served. They experience being known and appreciated whether they buy fish or not. And it’s not good enough just to want that – it takes an unrelenting commitment. We’ve made it our job to make sure that experience happens for every customer.”

These same FISH! Principles are now being applied to Universities and Colleges throughout the UK

Click Here for a Preview of this Award Winning Video – FISH!

 Workshop Outcomes – Delegates will:

Click here to download an overview of this inspirational workshop: Creating Student Experience Excellence.

The cost of this module is £895 + VAT for groups of up to 12 delegates. This cost includes all preparation, materials, workbooks and trainers expenses.

The above workshop is also available on-line and is delivered over Zoom or Teams over 4 x 90 minute sessions 

Click Here to see the online Zoom format

mtceurope

What is Employability Training?

In brief… it increases your chances of securing a job by developing your “commercial attractiveness” to prospective employers.

In a world ravaged by a pandemic, redundancies and an increasing unemployment market – give yourself a competitive advantage and increase your employability.

While there will always be job-specific skills that an employer is looking for, most recruiters will also want you to have some general skills. These general job skills are sometimes called “employability skills” or “soft skills”. Employability training identifies the job candidate’s employability skills, combines them with improved self-awareness, and prepares them for their job search.

During the lockdown, HM Government seconded Mobile Team Challenge’s CEO to participate in an All Party Parliamentary Group Think Tank focussed on “mitigating the unemployment crisis caused by the Covid Pandemic’.

As a consequence of this APPG, Chancellor, Rishi Sunak launched the KICKSTART Scheme – which included:

  1. Accredited Employability Skills Development for all people looking for a job.
  2. Incentives for Employees to take on “work-ready” people who have attended “Employability Training” Workshops

Having employability skills can help you get a job. They can also help you stay in a job and work your way to the top. Our Employability Workshops are designed to give you the best chance to gain employment whilst increasing your Self-Awareness, Self-Confidence, Decision Making, Emotional Intelligence, Self-Motivating Skills and Personal Wellbeing.  

Whether you are looking for a new job, or an apprenticeship or traineeship or if you just want to increase your employability by earning a CPD Certificate in a new Skill – then this workshop is for you.

Why not add a CPD Accredited Qualification to your existing CV whilst in lockdown or on furlough to prevent “Skills-Fade”?

Question: Which of the skills below are the most critical to be developed when looking for employment?

Answer: …ALL of them!

This Employability Workshop will develop ALL of these Skills

Delegate Testimonials

OR …this might be a good time for you to consider becoming Self Employed?

…but perhaps you are not sure how to go about it…?

Our CBI Qualified Consultants can you advise you on all aspects of Setting Up your Own Business – or if you already have a business that has been badly affected by the pandemic and you need to “do something different…” but you’re not exactly sure…what? – then we can also offer this support via Zoom online sessions.

COST:  £35 + VAT per Workshop x 3 – 90 Minute Workshops = £105.00 + Personalised 32-Page BPS Emotional Intelligence Profile Report @ £35.00 + VAT

Click Here for further information

OR… a 32-page Personal E.I. Profile and a 1-hour 1-to-1 Feedback Review = £45 + VAT

Or call us on 0844 745 2120
To see our full range of Face to Face Full Day Emotional Intelligence Workshops

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              MTC “Train the Trainer” Phase I Facilitator Training – 2 Days on-site

Another option of achieving the full MTC Facilitation accreditation is via the 2- Day Phase I MTC Facilitator training. This Phase I qualification enables the delegates to progress their learning and development skills by attending these other courses.

After attending initial Phase I training, your options are to advance to Phase II Facilitator Training, or Conflict to Collaboration Training or the higher level of Emotional Intelligence Training.

All of these courses are CPD Accredited with 16 learning hours / points.

                                                 Cost for up to 12 delegates = £1,940.00 + VAT

Includes all materials, workbooks, certificates and Trainer’s expenses but excludes VAT

David Cooperrider – The Founder of Appreciative Inquiry  – said….  “Appreciative Inquiry is a way of THINKING, SEEING and ACTING to bring about powerful, purposeful, change. Focusing on the Positive and Desired Future results and not the negative past results.”

Whether you are a Learning and Development Facilitator, a Leader of Change or responsible for Strategic Development and Direction within your Organisation, the Principles of Appreciative Inquiry are vital for your professional development in our current times. Email us now for your in-house A.I. Workshop 

Click Here for an Overview of  our Professional Facilitator Training utilising Appreciative Inquiry

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Need to have successfully completed MTC Phase I training before completing the Phase II course

All of these courses are CPD Accredited with 16 learning hours / points.

                                            Cost for up to 12 delegates = £1,940.00

Includes all materials, workbooks, certificates and Trainer’s expenses but excludes VAT

David Cooperrider – The Founder of Appreciative Inquiry  – said….  “Appreciative Inquiry is a way of THINKING, SEEING and ACTING to bring about powerful, purposeful, change. Focusing on the Positive and Desired Future results and not the negative past results.”

Whether you are a Learning and Development Facilitator, a Leader of Change or responsible for Strategic Development and Direction within your Organisation, the Principles of Appreciative Inquiry are vital for your professional development in our current times. Email us now for your in-house A.I. Workshop 

Click Here for an Overview of  our Professional Facilitator Training utilising Appreciative Inquiry

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Likely Cost: £1,940 for 12 people for 2 days

Conflict to Collaboration – This course is available for MTC Clients who have purchased the Conflict to Collaboration Upgrade Kit.

2 Day Course Content

All of these courses are CPD Accredited with 16 learning hours / points.

David Cooperrider – The Founder of Appreciative Inquiry  – said….  “Appreciative Inquiry is a way of THINKING, SEEING and ACTING to bring about powerful, purposeful, change. Focusing on the Positive and Desired Future results and not the negative past results.”

Whether you are a Learning and Development Facilitator, a Leader of Change or responsible for Strategic Development and Direction within your Organisation, the Principles of Appreciative Inquiry are vital for your professional development in our current times. Email us now for your in-house A.I. Workshop 

Click Here for an Overview of  our Professional Facilitator Training utilising Appreciative Inquiry

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Applying Positive Psychology to increase our wellbeing and stress resilience

Tools, Habits and Behaviours based on Martin Seligman’s principles of Positive Psychology and PERMA – PROVEN to promote Personal, Team and Corporate Support, Resilience and Wellbeing.

When we work under pressure for a prolonged period of time, whether it be caused by COVID-19 or sheer volume of workload with ever critical deadlines – there is a danger that our personal wellbeing and stress resilience will become overwhelmed and this can sometimes lead to even more serious mental illness. 

This practical workshop has been designed to address the elements of the PERMA model as we build towards a healthy work / life balance. We will look at how stress can be managed positively (to produce achievement, meaning and relational quality) as well as how to avoid unnecessary dis-stress. There will be space for participants to intelligently assess and reflect on their current well-being. And there will be exercises and habits shared that can facilitate deliberate self-leadership towards “Performance under Pressure”.

To book your Team or Department onto this revolutionary workshop contact us now.

Learn how to apply neuroscience to manage our emotional and mental wellbeing

Click Here for further information on our PERMA Workshops

You can now add to your CPD Hours by booking a ZOOM virtual Workshop

Where are you on this slide? – Are you in the FEAR Zone, the LEARNING Zone or the GROWTH Zone? – Who do you want to be during and post-pandemic? Do you know that you CAN still choose your behaviour and attitude – despite the anxieties and fears of COVID-19?

Increase your own well-being and emotional health by applying the principles of Positive Psychology into your life.

Click Here to visit our Online CPD Accredited Byte-Size Virtual Workshops

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Appreciative Inquiry (AI) can be described as an approach which draws from positive psychology and storytelling, to create an “alignment of strengths” that render weaknesses irrelevant (Peter Drucker in TEDx Talks, 2014), hence empowering individuals and facilitate the resolution of given problems to enact desired change.

By using a strengths-based approach of inquiry throughout an organisation, AI helps individuals, teams and businesses become sources of positive change in the world, showing by example, that even the largest businesses and organisations can lead positive innovations to improve the lives of employees, customers, suppliers and communities.

The Launch and Further Development of Appreciative Inquiry.

Initially developed at Case Western Reserve University’s department of  Organisational Behaviour, Appreciative Inquiry was initially created in 1987 by David Cooperrider and Suresh Srivastva. Since 2000, the original founders of Mobile Team Challenge, Rainey Weisenburger and Cheri Torres, have been working with David Cooperrider in the application of A.I. to experiential learning concepts and the ongoing development of the concepts and have authored several books with Cooperrider.

In the early 2000’s Mobile Team Challenge held several, national, Appreciative Inquiry Conferences in the UK and were one of the original initiators of A.I. into the UK.

Called “the best large-group method in the world today,” AI stands out among other Organizational Development theories due to its scalability and generativity.  AI methods have been demonstrated to:

AI helps organisations discover the values of their stakeholders and create an aligned vision and mission based on those values. Through the process, organizations can discover key strengths, new product or service opportunities, cost savings and increased earnings. Appreciative Inquiry not only produces better results, but happier people.

The applications of Appreciative Inquiry are numerous:

Applications of AI within the UK delivered by Mobile Team Challenge

Delegates Will:

SO….whether you are looking for a Train the Trainer Course to learn how to deliver Strategic Planning… or Positive Reframing… or Appreciative Coaching… or Conversations Worth Having… or Professional Intervention Skills or Appreciative Advanced Facilitation skills – please contact us and we would love to talk to you about your specific requirements.

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Emotionally Intelligent Leadership

Do you know what your natural E.I. Leadership Style is?

Leadership research tells us that the lack of interpersonal skills and the inability to adapt are the two principal derailment factors in leadership careers. This module outlines the 6 E.I. Leadership Styles and gives an overview of the 8 E.I. Behaviours.

The Harvard Business Review has hailed emotional intelligence as “a ground-breaking, paradigm-shattering idea, one of  the most influential business ideas of the decade.” 

Emotional intelligence or EI is the ability to recognise, understand and handle your own emotions, and those of the people around you. A development of Self Awareness and Other Awareness makes E.I. the critical personal development tool for those wanting to excel at Leadership and those wanting to create or participate in High Performing Teams. People with a high degree of emotional intelligence know what they are feeling, what their emotions mean, and how these emotions can affect other people. 

Leadership research tells us that the lack of interpersonal skills and the inability to adapt are the two principal derailment factors in leadership careers.

With leaders in organisations spending up to 80% of their time talking and understanding others, changing the nature of how people communicate and work with each other can be the single most powerful way a leader can bring about performance breakthroughs.

Using Business Emotional Intelligence assessments combined with MTC Experiential and Accelerated Learning Techniques in our Leadership Programme enable organisations, of all sizes, to address leadership challenges such as:

Emotional Intelligent assessments combined with Daniel Goleman’s leadership model provide a rich picture of the skills, capabilities and financial potential of an organisation’s talent.

Business Emotional Intelligence assessments for leaders provide:

Lead Yourself, Lead your Team and Change your Culture by developing your Inter and Intra Personal Awareness

The Emotionally Intelligent Leadership Programme

Our bespoke programmes, matched to your needs, assesses leadership capability and provides a supportive forum for leaders to quickly learn, reflect and grow.

A typical approach delivered online or face to face would include:

  1. Leadership Assessment & Coaching  – 1 to 1 leadership capability assessment and development.
  2. Leadership Masterclasses – Discover how the best leaders transform teams & organisations.
  3. Building Authentic Leadership Sessions  – A series of interactive sessions to explore how to use leadership to deliver different outcomes.
  4. Leading a Team – Practical workshops that explore how leaders empower teams to change how they work together.

This programme enables organisations to assess their talent and boosts leadership capability by practically exploring the attitudes, mindset and behaviours that make leaders successful, whilst providing them with the tools and skills, to empower, inspire and influence people to maximise their potential and performance.

SO….What kind of Leader are you??!

…or … what is your Emotionally Intelligent Leadership Style?… are you a:

…. or a combination of all 6 styles?…and do you know when to use each style in any given situation?

Have you ever profiled your entire Senior Leadership Team to identify what their natural leadership style /culture is?

The perfect Team has a collaborative combination of all 6 dominant styles and many organisations are using our E.I. profiling in recruitment exercises in order to ensure that the E.I. balance of the Team is always optimised.

Click Here to read about Daniel Goleman’s Six Emotionally Intelligent Leadership Styles

  1. Informs and benchmarks an organisation’s leadership talent and where to focus their investment
  2. Focus on helping participants to ‘learn by doing’, whilst building capability and new emotional behaviours
  3. Use live examples of issues to experiment with new emotional behaviours and focus on actions generating results
  4. Implement a series of reinforcing and embedding ‘nudges’ to develop and embed new behaviours (e.g. short cycle coaching, peer trios, relevant videos and reading material for deeper learning).
  5. Identify your preferred Emotionally Intelligent Leadership Style

Delegates will participate in an on-line British Psychological Society Emotional Intelligence profiling which will create a personalised 32-page report.

COST:  £35 + VAT per Workshop x 3 – 90 Minute Workshops = £105.00 + Personalised 32-Page BPS Emotional Intelligence Profile Report @ £35.00 + VAT

TOTAL COST for 4 Modules + E.I. Report and 1-to-1 Coaching = £140.00 +VAT

OR… a 32-page Personal E.I. Profile and a 1-hour 1-to-1 Feedback Review = £45 + VAT

Or call us on 0844 745 2120
To see our full range of Face to Face Full Day Emotional Intelligence Workshops
To see our full range of on-line CPD accredited workshops