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Leadership + Emotional Intelligence

Emotionally Intelligent Leadership – 7 Habits of highly effective, Emotionally intelligent people and teams

5 x 90 mins

Stephen Covey’s best selling book – “The 7 habits of Highly Effective People / Teams / Organisations” – is probably THE ‘go to’ book for an individual who wants to make a difference in their department, organisation or life in general. These 7 habits genuinely ‘change lives’. The 7 Habits are split over 3 workshops with e-learning videos to watch in your own time

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Leadership Development – from first line supervisors to executive level

Starting at 1 x 90 mins

Today’s managers have a challenging role as they are asked to build high performance teams,  deliver on KPI expectations, create and deliver Team and Organisational ‘breakthrough  thinking strategies’, optimise performances and LEAN processes, implement transformational cultural change programmes …and….do their “day” job! MTC’s Modular Leadership Development journey leads our delegates through all of these challenges on their way to becoming the ultimate Emotionally Intelligent Leader.

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Emotional Intelligence Profiling

1 x 45 mins

Emotional Intelligence Profiling (Accredited by the British Psychological Society).
Receive a 29-page personal E.I. Profile which
identifies individuals strengths and areas for development followed by a 45 minute 1-to-1 coaching session with one of our accredited coaches.

Click here to see a sample Emotional Intelligence Report

Coaching and mentoring using the GROW model

4 x 90 mins

As a leader, one of your most important roles is to coach and mentor your people to work to their optimum efficiency. This will have a positive and profound effect upon; them as they continue to develop in their career, your organisation and you as a leader – if your team is highly motivated and have an appetite for their personal Continuous Personal Development this also reflects on you as a leader.

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difficult Conversations – Performance Management

1 x 90 mins

Leaders at all levels can sometimes find difficult conversations the most difficult aspect of Supervision. Frequently, these necessary conversations are neglected or avoided which can lead to even bigger performance issues. A difficult or challenging conversation is a conversation where you have to manage emotions and information in a sensitive way in order to:

The 8 theories of motivation for team leaders

1 x 90 mins

There are several definitions of the term motivation. Different psychologists have emphasised different aspects of motivation. Several terms—motive, drive, need, instincts, curiosity, goal incentive and interest are used to explain the term motivation Motivators are considered to be either Content or Process Theories. It is considered a psycho-physiological phenomenon. How to identify which techniques motivate individuals in your teams.

Leadership Styles – Tuckman & Blanchard-Herseys Situational Leadership

1 x 90 mins

Identifying your preferred and natural leadership style and knowing when to use different styles of leadership depending upon the circumstances is the key attribute of an outstanding leader.

This workshop helps you identify your preferred leadership style through a simple on-line assessment and demonstrates how to you can modify your style in line with the principles of Situational Leadership.

Strategic and organisational planning with appreciative inquiry

1 x 90 mins

(SOAR) Strengths, Opportunities, Aspirations & Results

 

Appreciatie Inquiry(AI) is a way of looking at organisational change which focuses on identifying and doing more of what is already working, rather than looking for problems and trying to fix them. It makes rapid strategic change possible by focusing on the core strengths of an organisation and then using those strengths to reshape the future. How to develop high-energy buy-in of a strategic plan. Learn how to use this powerful Change Management planning process.

Leadership, followership and conflictors

1 x 90 mins

How to identify the future Leaders and Followers in your Teams and how to create; Shared Vision, Harmony, Teamworking, Collaboration, Positive Energy, Functional and Trusting employees and teams. Also how to identify the Conflictors in your teams and how to turn them into positive, empowered Followers by applying emotionally intelligence leadership Skills.

Conflict to Collaboration – Conflict Management

1 x 90 mins

Understanding Others is one of life’s greatest mysteries. There are those people that you can get along with really well…and then… there are those others! Learning HOW to recognise other peoples’ Conflict types and how they interact with your styles is the starting  point of this journey into Emotional Intelligence as we increase our SELF Awareness and OTHER Awareness of our Inter and Intra Personal Skills.

Negotiating and Influencing Skills

1 x 90 mins

This a very practical and interactive course has been designed to enhance your ability to negotiate effectively and influence others to achieve results by utilising the powers of Emotional Intelligence and by unleashing strategies and tactics which will give you the Psychological Advantage in any Negotiation. As used by Unite the Union, Unison the Public Service Union and the TUC for disputes and mediation techniques as well as companies such as Vodafone, McAfee, IBM, Siemens, B&Q for Sales Contracts and Purchasing Negotiations.

Here’s a test … if you were given a choice as to which seat you would sit in to conduct a boardroom negotiation – which seat would you choose to give you the psychological advantage over your negotiator?

Key Account management & business development 

1 x 90 mins

Some say that “Selling” is the oldest profession since Eve “sold” the apple idea to Adam. Others think that sales people have to be like Del Boy! – Thankfully, the Sales profession has moved a long way since those days. Others say that “there is nothing new in sales” – however, having been a sales professional for almost 40 years and as a Fellow of the Institute of Sales & Marketing – I can honestly say that with the application of Emotional Intelligence and Key Account’s Strategic rather than Transactional concepts – the image of profession of Sales and Business Development is VERY different nowadays and the Del-Boy “Spiv” is long gone!

Innovation is Dead and we killed it

4 x 90 mins

Nowadays the word ‘Innovation’ seems to appear in every organisations Values or Mission Statements! …and we are, probably, claiming that our Business Processes are ‘Innovation in Action’ ?… but is that three words…or two? Our departmental or organisational culture can either encourage innovation ..or kill it. Our lead facilitator for this workshop served as European VP of “The World’s most Innovative Company” (according to McKinsey director Tom Peters) for 25 years and the session comprises of tips and techniques of how to create empowerment and ‘positive energy’ within your organisation. It also covers those techniques and cultures which restrict innovation and empowerment.

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Transactional Analysis

1 x 90 mins

Transactional Analysis is one of the most accessible theories of modern psychology. Transactional Analysis was founded by Eric Berne, and the famous ‘parent adult child’ theory is still being developed today. Transactional Analysis has wide applications in clinical, therapeutic, organizational and personal development, encompassing communications, management, personality, relationships and behaviour. Whether you’re in business, a parent, a social worker or interested in personal development, Eric Berne’s Transactional Analysis theories, and those of his followers, will enrich your dealings with people, and your understanding of yourself.

Customer Service

Disney Customer service Principles

4 x 90 mins

What if Disney ran your organisation?
Disney has won the award for Best in Class for Customer service for almost 40 years. This workshop looks at WHY while exploring the Principles of the Magic Kingdom and take in the award winning FISH! video as we focus on Service Excellence.

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team and remote working

overcoming The 5 dysfunctions of team

1 x 90 mins

Patrick Lencioni has been described by the One-Minute Manager’s Ken Blanchard as “fast defining the next generation of business thinkers.” This 90 minute session will equip you with tools to assess the functionality of your team against the 5 dysfunctions and provide inspirational and motivational ideas to develop an emotionally intelligent Super Team.

 

Edward DeBono’s 6 Thinking Hats

1 x 90 mins

Six Thinking Hats is a simple, effective parallel thinking process that helps people be more productive, focused, and mindfully involved. A powerful tool set, which once learned can be applied immediately.
You and your team members can learn how to separate thinking into six clear functions and roles. Each thinking role is identified with a coloured symbolic “thinking hat.” By mentally wearing and switching “hats,” you can easily focus or redirect thoughts, the conversation, or the meeting. A great insight into understanding other people’s ‘types’. This session also provides an invaluable insight into understanding other people’s ‘types’.

Winning Behaviours and Attitudes

1 x 90 mins

Here’s a little test for you… where are you on this chart?…are you above or below the line?…are you Pro-Active or Re-Active?

 

Creating those Winning Behaviours and Attitudes in your Team – by knowing HOW to get your Team into the Peak Performance Zone and how to develop mental strength so as to ensure that they are able to live Above the Line.

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Appreciative Inquiry – Conversations worth having

1 x 90 mins

 

Conversations are at the heart of everything we do. They are key to effective leadership, high performing teams, and strong relationships. We all know that they influence us, but we rarely stop to think about how much they affect our well-being and our ability to thrive. Our conversations directly influence our present moment and possible futures.

The complete guide to managing remote workers

5 x 90 mins

Are you Working from Home?…or does it feel like you’re Living at Work? 🙁

74% of Companies plan to permanently shift to more Remote Working Post-Covid (Gartner Aug 2020)
How equipped are we to Manage Remote Workers? The coronavirus is not only a health crisis of immense proportion – it’s also an imminent restructuring requiring new thought leadership on how we lead, manage and motivate; office-based, home-based and hybrid teams. These facilitated workshops follow a strategic roadmap towards creating the “new” normal culture for your Team or Organisation.

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wellbeing

mental wellbeing and stress Resilience

5 x 90 mins

This practical workshop has been designed to address the elements of the PERMA model as we build towards a healthy work / life balance. We will look at how stress can be managed positively (to produce achievement, meaning and relational quality) as well as how to avoid unnecessary dis-stress. There will be space for participants to intelligently assess and reflect on their current well-being. And there will be exercises and habits shared that can facilitate deliberate self-leadership towards “Performance under Pressure”.

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Applying Positive Psychology in Crisis

1 x 90 mins

Positive psychology is a scientific approach to studying human thoughts, feelings, and  behaviour, with a focus on strengths instead of weaknesses, building the good in life instead of repairing the bad, and taking the lives of average people up to “great” instead of focusing solely on moving those who are struggling up to “normal”. Positive psychology focuses on the positive events and influences in life.

Our team brings a wealth of diverse leadership experience, enabling us to tailor our programme to meet the unique needs of your organisation. By working closely with you as consultants, we help craft the perfect academy program that aligns with your goals. As your partners, we are dedicated to your success and committed to fostering an environment where your leaders can thrive and excel.