Case Study: Royal Holloway University of London

MTC were commissioned in 2017 to design and deliver a CPD Accredited, modular programme for their Volunteering Students and it has been growing in popularity within the University ever since.

Over the years, we’ve supported over 400 students in becoming leaders, raising their level of engagement in their studies, spearheading volunteering initiatives and starting their job search with confidence.

The sessions covered; Emotional Intelligence, Student Well-Being, Leadership Styles, Decision-Making, Prioritising Techniques, How to develop High Performance Teams, Inter and Intra Personal Awareness, Coaching and Mentoring Techniques, Communication Skills, Appreciative Inquiry, Social Skills, The 7 Habits of Highly Successful Students and included MTC experiential learning activities in an inspiring and dynamic programme.   

Our partnership with Royal Holloway has developed to include the Careers Service: supporting their Student Coaches with our Customer Service Excellence Training as they expand their impact through peer-to-peer careers coaching. We also help lead staff development days – offering Team Building and Leadership Development. 

We do all this through Experiential Learning – using Fun and Engaging activities designed by psychologists to achieve specific learning outcomes.

Testimonials

“The MTC training was such a great part of my university experience. I still remember, even the first session, 4 years ago, because it was so effective, and helped me understand myself…
For anyone who wants to become a better person professionally and want to set themselves up for a good career, I think this sort of training is invaluable.”

 “This training has given us a great space to network and team build between the different volunteering groups, and expanded our community identity and cooperation. It has trained us to better engage with volunteers and bring out the best of them, as well as ourselves. This has allowed us to work with volunteers as well as within our team to better communicate and resolve conflict, resulting in reduced absenses, increased volunteer retention, and improved results from our volunteer sessions. It has been invaluable training that we have all noted and appreciated.”

“The Coaching and Mentoring training gave us a platform not only to develop ideas as a team but also to explore how and why different approaches to leadership affect the impact on our volunteers, as well as helping us to reflect on key methods for adjusting our approaches in order to boost the productivity of our teams.”