LEAN / Six Sigma
Shifting the Paradigm to create Cultural and Transformational Change
✔︎ In Person
Lean / Six Sigma is a unified approach to achieving improved performance, which, when correctly deployed, will drive continuous improvement, or even dramatic step changes in performance, and will be a major enabler in achieving the goal of becoming an “Outcome Focussed Organisation”.
Skills you’ll gain:
✔︎ Management ✔︎ Continuous Improvement ✔︎ Strategic Planning
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- Heightened awareness of the 5 Lean principles and their application.
- Deeper understanding of Continuous Improvement concepts, including Kaizen.
- Customer and Stakeholder Identification
- Learning how to map the Customer Value Stream.
- Distinguishing between Value Add and Non Value Add processes.
- Understanding customer perceptions of their service.
- Learning how to obtain “The Voice of the Customer”.
- Greater understanding of the impacts of change on people and processes.
- Knowledge and appreciation of performance management.
- Identifying the 7 areas of waste.
- Learning how to maximize efficiency by eliminating waste.
- Applying Solutions Focused Thinking, De Bono’s Thinking Hats, and Root Cause analysis using Ishikawa templates.
- Creating benchmarks and improvement targets.
- Integrating measurements into processes.
- Understanding individual reactions to change.
- Choosing winning behaviors and attitudes for change.
- Importance of creating a high-performance Lean project team.
- Visualizing a “Future State” using Appreciative Inquiry and Disney Creative Strategies.
- Process mapping from current state to future state.
- Enhancing team working awareness through participation in experiential activities.
- Creating a common language with support staff when discussing Lean projects.
PART 1: What is LEAN?
PART 2: Foundations of Success
PART 3: Enabling Building Blocks
PART 4: Improvement Tools and Techniques
The cost will be £975 + VAT for 1 days of training, for up to 12 delegates – including all preparations, trainer’s expenses, and materials.
LEAN / Six Sigma
From integrating quick pace transformational change to maximising customer value whilst minimising waste, 
the Lean Continuous Improvement principles create the Winning Behaviours and Attitudes in “people and processes” across any organisation.
“We must become far more disciplined in managing project programmes with less dependency upon a few key individuals and more systematic and rigorous approach to project and programme delivery across the whole organisation” …
– this is a strategic Statement of Intent which we hear on a daily basis from many organisations, and the implementation and practice of the transforming 5 Principles of Lean and Continuous Improvement are the perfect vehicle to achieve this desire.
In the current political and economic climate there is a focus on public services to DO MORE WITH LESS – i.e. to become more efficient. NHS Foundation Trusts, Government Departments and Local Authorities are in the process of working on the detail of how budget cuts will be implemented.
Important improvement methodologies at the disposal of Public and Private Sectors is LEAN & Six Sigma – which can deliver many significant benefits, efficiency increases and savings.
Click here to download our overview of our LEAN / Six Sigma Workshop